Newest updates

Introducing the Video & Audio Chat Widget: Knock Knock

Say hello to our upcoming Video & Audio Chat Widget partner, Knock Knock, the ultimate tool to elevate your customer engagement experience to a whole new level. This is now available for purchase in our Marketplace under the Admin menu.
Screenshot 2026-05-08 at 2.50.12 PM.png 168.98 KB
Imagine having a fully functional video and audio chat widget that you can easily customize and embed on any website. With this widget, your business will always be just a click away from having real-time conversations with your visitors. From answering queries to booking appointments, this widget does it all without a human present.
 
Get ready for a widget that supports both video and audio interactions directly on your site. Whether it's handling sales conversations, appointment bookings, or ensuring round-the-clock availability for your visitors, this widget has you covered. Plus, when a visitor requests to speak with a live agent, the handoff is seamless, ensuring a smooth transition without losing any context.
 
For agencies, this means offering a white-labeled conversational layer that integrates effortlessly into client sites. And for SaaS users, it means every lead that lands on your page will have a direct channel to engage with your business.

Introducing Keyword Intent Search!

We are thrilled to announce a game-changing addition to White Label Suite, introducing "Keyword Intent Search!" We're on a mission to revolutionize how you connect with your ideal customers, and this new search is designed to put you at the forefront of your prospects' search journey.
 
Imagine being able to discover and reach out to potential leads exactly when they're actively seeking the services you offer. With Keyword Intent Search, you can now tap into real-time search activity related to your business, all while targeting specific cities to tailor your outreach even further.
 
Stay tuned for more details on how "Keyword Intent Search" will elevate your lead generation game. Get ready to level up your outreach strategy and make meaningful connections with prospects actively seeking your expertise. The future of lead intelligence is here, and we're excited to bring it to you!

Introducing Website Visitor Search to White Label Suite!

We're excited to unveil a game-changing addition to White Label Suite's arsenal: Website Visitor Search! 🚀

https://www.loom.com/share/9666b0ec02bc4afabef08c0caa7b8f2e
Loom
Imagine effortlessly turning those anonymous website visitors into actionable leads. With Website Visitor Search, you can do just that. No more missed opportunities when someone lands on your site and leaves without a trace; now you can capture their contact information seamlessly.
 
By installing a simple script on your website or funnel, you'll be able to automatically gather vital details such as names, phone numbers, and email addresses from your visitors without requiring them to fill out a form. These identified visitors will seamlessly flow into your pipeline as valuable leads ready for follow-up, helping you maximize your marketing efforts and convert more prospects into customers.
 
Whether you're driving paid traffic, creating organic content, or exploring other marketing strategies, Website Visitor Search empowers you to transform anonymous traffic into valuable leads you can engage with. We can't wait to see how it revolutionizes your lead generation game!
New Improved
6 months ago

Introducing Dollar Wallet System for Clearer Pricing and Client Billing

We're excited to introduce a game-changing update to the White Label Suite: the Credits → Dollar Wallet System! This new feature is designed to simplify your user experience and enhance your control over pricing and billing.
 
Say goodbye to the confusion of credit-based systems! With the Dollar Wallet System, you'll now have a clear view of your balance in actual dollars, making it easier to track your costs and manage your margins effectively. No more guessing the value of credits – you'll see the exact dollar cost per lead upfront.
 
But that's not all! With transparent lead pricing and client markup control, you can set your own prices above the base costs and tailor your billing to fit your business model seamlessly. This update is all about empowering you to streamline your cost structure, manage your margins effortlessly, and explain your client billing with clarity.
 
Stay tuned as we implement this feature to revolutionize your experience with White Label Suite. More details on the Dollar Wallet System will be shared soon.

Introducing "Pricing Configuration & Lead Markup Control"

Our team has been hard at work crafting a game-changing feature that will revolutionize how you handle pricing and lead markup control on our platform. Introducing the "Pricing Configuration & Lead Markup Control" feature!

This addition will empower you to take the reins on how you structure and mark up your lead sources. It is a dedicated pricing configuration hub where you can tailor tiered packages, allocate specific lead sources to each tier, and fine-tune your markup to align perfectly with your business model.
Screenshot 2026-05-07 at 12.36.24 PM.png 52.79 KB
With this new feature, you'll gain access to a pricing configuration panel akin to HighLevel's SaaS configurator, but tailored specifically for lead pricing. Say hello to per-package markup control, lead source toggles, and a flexible upsell structure. Get ready to streamline your packaging, boost your margins, and effortlessly upsell without the headache of manual calculations.
 
We're currently hard at work putting all the pieces together to bring this feature to life. Stay tuned for more updates on how the "Pricing Configuration & Lead Markup Control" feature will transform the way you operate within White Label Suite. Exciting times lie ahead!
 

Introducing AI Agent If/Else Condition New Action Feature in White Label Suite!

We're excited to introduce a powerful new feature to White Label Suite: AI Agent If/Else Condition! 🚀
Screenshot 2026-05-07 at 11.55.56 AM.png 349.18 KB
Now, with the latest update, you can take your AI agent builder to the next level by splitting contacts across different actions. This means you can create more personalized and targeted outreach strategies by directing contacts down multiple paths instead of just one. Imagine the possibilities for engaging with your ideal customers in a way that resonates with them on a deeper level!
 
With the AI Agent If/Else Condition Action, you have the flexibility to tailor your outreach efforts like never before. Whether you want to segment contacts based on specific criteria or guide them through different stages of your sales funnel, this feature empowers you to design more dynamic and effective campaigns that drive results.
 
Upgrade your lead intelligence game today and unlock a whole new world of possibilities for reaching and converting your ideal customers. Stay ahead of the curve, stand out from the competition, and watch your agency thrive with White Label Suite!

Introducing the App Marketplace Feature!

We are thrilled to unveil a game-changing feature in White Label Suite – the all-new App Marketplace! 🎉
Screenshot 2026-05-07 at 11.51.59 AM.png 449.15 KB
With the App Marketplace, you can now seamlessly integrate with top apps we recommend, enhancing your White Label Suite experience like never before. Say hello to increased efficiency and productivity! 
 
Explore a curated selection of apps under the Admin section and discover powerful tools that complement White Label Suite perfectly. From streamlining workflows to boosting results, the possibilities are endless with our integrated app ecosystem. Get ready to supercharge your lead intelligence journey! 
 
New Improved
6 months ago

Introducing Dynamic Action Step Customization in AI Agent Builder! 🚀

We're excited to introduce a game-changing update to our White Label Suite: the brand-new "AI Agent Action Step Customization" feature! 🚀
 
Now, you can take your AI Agent Builder to the next level with the ability to dynamically update action step descriptions based on your settings. Say goodbye to static descriptions and hello to a more personalized, engaging experience for you and your clients. Customize the names of your action steps under settings to truly make them your own.

https://www.loom.com/share/a45e3c57a8e94ac5beede283ca6d062b
Loom
 This update empowers you to create more dynamic and tailored outreach assets effortlessly. Imagine the possibilities of crafting hyper-personalized messages that resonate with your ideal customers on autopilot. With these enhancements, you can elevate your lead intelligence game and stand out in a sea of generic outreach strategies.

Dive into the AI Agent Action Step Customization feature today and unleash the full potential of your agency with White Label Suite! Stay tuned for more exciting updates coming your way. Keep innovating, keep succeeding.
 
New Improved
7 months ago

🚀 Update: Introducing Agency Level / Global Custom Prompts in White Label Suite! 🌟

We're excited to announce a game-changing update to White Label Suite that will take your agency customization to the next level. Say hello to Agency Level / Global Custom Prompts! 

https://www.loom.com/share/8b3e256eb19c4ea78f8e7f1734c2cd22
Loom
 
With this new feature, agency owners can now create custom prompts at the agency level and seamlessly add them to new subscription packages with just a few clicks. No more repetitive copying and pasting the same prompts over and over again – streamline your workflow and save time for what truly matters!
 
Imagine the convenience of setting up global custom prompts that can be automatically included in every new subscription package, ensuring consistency and saving you precious time to focus on growing your business. Take control of your customization process like never before with Agency Level / Global Custom Prompts in White Label Suite!
 
Ready to elevate your agency's offerings and stand out from the crowd? Dive into the power of personalized customization with White Label Suite's latest update. Get started today and experience the future of lead intelligence software firsthand! 🚀
 
New Improved
over 1 year ago

🚀 New Contact Management Feature: Notes for Contacts Now Available!

We are excited to introduce a brand new feature that will take your contact management to the next level - the ability to add notes to a contact! 📝
 
With this latest update, you can now keep track of important details, conversations, or reminders for each of your contacts right within White Label Suite. Whether it's a follow-up date, a specific preference, or any other information you want to remember, notes allow you to stay organized and never miss a beat.

 

Simply navigate to your contact's profile, click on the new "Add Notes" button, jot down your thoughts, and save. It's that easy! This feature is designed to make your workflow smoother and more efficient, ensuring that you have all the information you need at your fingertips.
 
Upgrade your contact management experience today with this handy feature and start adding personalized notes to your contacts. Stay tuned for more exciting updates as we continue to enhance White Label Suite to meet your needs. Let us know what you think and happy note-taking! 🚀
 
New Improved
over 1 year ago

🚀 Exciting Company Search Update: View Businesses' GMB Accounts Now Available in White Label Suite!

We're excited to introduce a new feature that will take your experience with White Label Suite to the next level! Now, with just a simple click on the location icon/address in the search results, you can easily view a business's Google My Business (GMB) account if they have one.
 
Imagine the convenience of being able to access vital information about a business directly from their GMB account. With this new addition, you can gain valuable insights and make more informed decisions, all in one seamless platform.
 
Our team has been hard at work to bring you this functionality, designed to enhance your workflow and provide you with even more comprehensive tools to support your business operations. Stay tuned for more updates as we continue to improve your experience with White Label Suite!
 
Upgrade your user experience today and make the most out of our latest feature. Click on the location icon and explore the world of possibilities that come with viewing a business's GMB account. Your success is our priority, and we're committed to delivering innovative solutions that empower you every step of the way.
New Improved Fixed
about 2 years ago

The Latest Updates From White Label Suite!


Added New Influencer Search

  • Added bulk actions for Influencer Search.
  • Added the ability to send Influencer data to custom integration [CRM].
  • Added a custom-designed info popup for Influencer details.

AI Assistant
  • AI Assistant now considers employee count when generating AI texts.

Updated User Experience
  • Added a page refresh button when buttons are not clickable to reload the page.
  • Added SSO login with Google for the WLS login screen.
  • The website now has a mobile-friendly view.
  • Added the modules to the "create user" admin form for white-label package users.

Updated People Search
  • Added 'get phone number' button for People Lists [additional enrichment option that uses one credit].

Bugs Fixes
  • Fixed Error when trying to log in as a subscriber's account.
  • Fixed ALL ERRORS related to team member accounts, so now functionality should work as expected.

New Improved Fixed
about 2 years ago

🚀 Updates & Improvements For White Label Suite!

Settings

Wallet
  1. We've added the option to top-up credits for your subscribers.
  2. We've added an auto top-up section for all subscriber accounts in the Wallet.
Integrations
  1. Added the ability for users not to have an OpenAI API key and to use credits instead.
  2. Added Zapier invitation link in CRM integration.
AI Tools
  1. Credit usage is now an option for AI Training and ICP Suggestions.
  • AI Training: 1 credit
  • ICP Suggestions: 4 credits
  • AI suggestion chat for each message (regenerate): 4 credits

Lead Search

  1. We've added a pop-up message to inform you of credit usage without an OpenAI key, so you know how many credits are used.
  2. AI Assistant [DM, summary, intro, subject line] is 1 credit.
  3. Make boxes unchecked after sending results to CRM.
  4. We've added a "Potential email found" filter in the People Search/List.
  5. We've updated the additional email list to remove emails added to a contact.
  6. We've added a people manual entry.

White Label

Stripe
  1. Currency selector added for credit pricing - now partners can sell credits with their currency, but our fee [what they pay us for credits] is in USD.
  2. We've added info in the Stripe option under White Label to help inform users what their cost/credit is.
Packages
  1. Added a one-time plan option.
  2. Changed one-time package edit ability.
  3. Added information texts in pages to make for users easier to navigate
  4. Added create user without username or email.

Team Members

  1. Send a welcome email to team members when they are added to your account.
  2. Team members now have access to Integrations.

Bug Fixes

  1. Fixed sending results to HighLevel.
  2. Fixed the 'Customers will use my OpenAI API' checkbox.
  3. Fixed Transaction history currency.
  4. Fixed status when sending results to a CRM.
  5. Fixed send email via SMTP; this should support requests that have happened so far.
  6. Fixed limit rating during bulk import.
  7. Delete product ID and GHL plan ID when deleting admin plan - to avoid duplicate product ID issues when adding/updating plans.
Improved Fixed
over 2 years ago

Update To People Search Credit Usage

We're excited to announce a streamlined process for credit usage for the People Search!


With our improved credit usage, the process is now simpler than ever. Only 3 credits are used for the People Search. Zero credits are used when initially searching for people. And only 3 credits are used when they are added to a List, and only if they have at least an email address or phone number. 

Enhanced user experience: Previously, the People Search had a three-tier credit usage process. Our partners and clients relied on multiple steps to get the needed contact data. This issue has been resolved with a streamlined, easier-to-use, and explained process. 

🚀 New Search Feature Inside ICP Suggestions

🎉 Create A New Search From Within ICP Suggestions!


You can now select and search for the titles or business types presented in the ICP Suggestions without having to copy/paste the search into a List or new Lead Search. 

🤔 Reasons for the update


✅ Elimates the need to take the additional steps of navigating to a New Search or List and copying/pasting the suggestion.
✅ Provides you with suggestions you can take action on with the click of a button.

🧐 How does this work?


Simply click 'Search' next to the title or industry name. The search type will automatically be selected, and the data will be inserted in the 'Business Type' [Company Search] or 'Description' box [People Search].

Click 'Search' to select an item and add to a new search


Automatically fills the box with the suggestion


Once a search is completed, a green check mark appears next to the suggestion.

The green check mark confirms you have done the search



New Improved
over 2 years ago

🚀 People Search Enrichment Now Available In Company Search!📍

🤩 Enrich Data For Company Contacts Now Live!


We're thrilled to announce an update to the Company Search that allows you to enrich the data of company contacts from within the search. 

🤔 Reasons for this update


✅ Simplify the prospecting steps so you no longer have to copy/paste contact data into the People Search to enrich it.
✅ Provide you with an option to find additional contact data and contacts for a company within the same search. 
✅ Give you the ability to select how many employee contacts you'd like to enrich to search for more data.

🧐 How does this work?


Select the company or companies you would like to enrich and then click 'Enrich.'

Select the company or companies you would like to Enrich


Next, tell the system how many employees you would like to have their contact data enriched.

*Please note that this new feature is 2 credits per employee.
Enter the number of employees you would like to Enrich


🎉 Additional Features To Update Your Subscribers With


This update provides another opportunity to reach out to your clients and let them know your 'dev team' has been working hard to simplify the search process and provide more data in the Company Search. 

🎉 Exciting Update: Introducing Chat Support For Your White Label Software! 🚀

Chat Support For Your White Label Software


Hey there, White Label Suite partners! We've got some exciting news to share with you. Your feedback is invaluable to us, and we're constantly looking for ways to enhance your experience with our product. That's why we're thrilled to introduce a game-changing feature: the ability to add a chat widget or chatbot to your white-label software!
An example of chat widget insite White Label Suite

🧐 Why was this feature developed?


We understand the importance of real-time assistance when your subscribers need help or guidance. 

🙋‍♂️How can you add your chat widget or chatbot?


With this new feature, you can now add your chat widget or chatbot script in your 'Business Account' settings, click 'Save Changes,' and voila, your subscribers can chat with you or your team. 

We're thrilled to release this feature and excited to see how you support your subscribers with it!

Introducing the "AI Assistant Refresh Button" Feature!

We're excited to introduce the latest enhancement to the White Label Suite – the all-new AI Assistant Refresh Button! This feature puts power in your hands, allowing you to refresh AI-generated company summaries, intros, and subject lines with a simple click.
 
With the AI Assistant Refresh Button, you can now fine-tune your content on the go, ensuring that your messaging always stays fresh and engaging. Say goodbye to static content and hello to dynamic updates that resonate with your audience.
 
Whether crafting compelling company summaries, captivating intros, or attention-grabbing subject lines, the AI Assistant Refresh Button empowers you to stay ahead in the content game. Stay tuned for more updates and enhancements as we elevate your user experience at White Label Suite!
 
Experience the convenience and flexibility of the AI Assistant Refresh Button today. Log in to your account and discover how easy it is to revitalize your content with just a click. Let your creativity flow, and watch your content shine brighter than ever before!
New Improved
over 2 years ago

🚀 Exciting Update: Customize Your Whitelabeled Login Page Now Available! 🎨

Exciting news, White Label Suite users! We are thrilled to announce the latest enhancement to our platform - the ability to customize your white-labeled login page. Say goodbye to the days of settling for a generic login portal. Now, you can make it your own by adding your unique touch to the login experience.
 
With this new feature, you can create a personalized landing page that reflects your brand identity. Put your creativity to work and design a login page that resonates with your brand personality. Your users will now be greeted with a welcoming and cohesive login experience that aligns perfectly with your brand.
 
The possibilities are endless, whether you want to showcase your logo, brand colors, or a custom message. Make a lasting impression when users log in to your white-labeled software. This update is all about empowering you to make your software truly yours, inside and out.
 

🚀 New Feature Update: Code Integration for Chatbot Support!

At White Label Suite, we're all about empowering our users to customize their apps effortlessly. That's why we're thrilled to announce that you can now add your own code to the app!
 
With this latest update, you have the freedom to integrate your chatbot for seamless customer support directly within your app. No more back-and-forth emails or navigating through multiple platforms. Simply add your code and let your chatbot handle customer queries efficiently.
 
We believe that giving you the ability to add code to your app opens up a world of possibilities for customization and user engagement. Whether you're looking to streamline your support process or enhance user interactions, this feature puts the power in your hands to create a tailored experience that reflects your unique brand identity.
 
Older updates